Terms of service

Lyvella Privacy Policy

At Lyvella, we respect your privacy and are fully committed to protecting your personal information.
All data you provide to us is handled securely and used solely to improve your shopping experience.

1. Information We Collect

We collect only the necessary information to provide our services effectively, including your name, email address, shipping and billing details, and purchase history.
This information helps us process your orders, offer better customer support, and inform you about updates, new products, and promotions — only if you choose to receive them.

2. Payment Information

Your payment data, such as credit or debit card numbers, are processed exclusively through our secure payment partners (e.g., PayPal or credit card processors).
Lyvella does not store or have access to your full payment details at any point.
All transactions are encrypted and handled according to the highest international security standards.

3. Use of Your Information

We use your information to:

  • Process and deliver your orders efficiently;

  • Communicate updates about your purchase or delivery;

  • Provide customer support;

  • Inform you about promotions and new collections (only with your consent).

You can unsubscribe from our emails at any time by clicking the “Unsubscribe” link at the bottom of any message.

4. Data Security

We apply strict technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.
All information transmitted through our website is encrypted using SSL (Secure Socket Layer) technology.

5. Sharing of Information

Lyvella does not sell, rent, or share your personal information with third parties for marketing purposes.
We only share data when necessary to process your order — for example, with payment providers or delivery partners — under strict confidentiality agreements.

6. Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you;

  • Request correction or deletion of your data;

  • Withdraw consent for marketing communications at any time.

If you wish to exercise these rights, please contact us at contact@lyvella.com.

7. Updates to This Policy

We may occasionally update this Privacy Policy to reflect legal or operational changes.
Any updates will be published on this page, and significant changes will be communicated directly to you, when necessary.

End of Policy — Lyvella Ltd